Returns & Exchanges
At Fetch N Buy, we prioritize your satisfaction and the safety of our food products, allowing returns on non-perishable items within 14 days of delivery. For health and safety reasons, all perishable goods or opened food items are final sale unless they arrive damaged or defective.
Initiate Your Request
Contact our support team with your order number and photos of the item to receive a return authorization code.
Prepare the Package
Securely pack the unopened, non-perishable items in their original packaging to ensure they are protected during transit.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned goods, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing